Privacy
Privacy Policy
Skepsys AI is a service of Skepsys LLC ("we", "us"). We set up AI phone receptionists for small businesses. This page explains what information we handle, why, and how long we keep it. It covers two groups of people: visitors to this website, and people who call a business that uses one of our receptionists.
The short version
- We never sell personal information, and we never use it for advertising.
- Callers are told at the start of every call that they are talking to an AI and that the call may be recorded.
- Call details go to the business the caller phoned, so it can follow up.
- We delete the call records we keep after 30 days.
Visitors to this website
This website has no analytics, no tracking, no advertising, and no cookies. The fonts and images are served from our own server. Like most web servers, ours keeps standard access logs (such as your IP address, browser type, and the pages requested) to keep the site running and secure.
When you use the contact form, we receive what you type in it (your name, business, phone or email, and message) by email. We use it to reply to you and for nothing else. Our server keeps a short-lived count of messages per visitor to stop spam, and does not store the messages themselves.
If you switch the site between light and dark mode, your browser remembers that choice on your own device. It is never sent to us.
People who call a business using our receptionist
When you call a business that uses a Skepsys AI receptionist, we handle information on that business's behalf. This can include:
- your phone number and the time and length of the call
- a recording and a written transcript of the call
- what you tell the receptionist, such as your name, how to reach you (phone or email), and the reason for your call
We use this to answer your call, transfer urgent calls to a person at the business, and send the business an email summary with the transcript so it can help you. The receptionist asks only for what the business needs to follow up.
The business decides what to do with the summaries it receives, and its own privacy practices apply to them. If you have questions about how a business uses your information, please contact that business.
Who else handles the information
We use a small number of service providers to run the phone line and voice system and to deliver email. They process call information only to provide those services to us. We don't share personal information with anyone else, except when the law requires it.
How long we keep it
We delete call recordings, transcripts, and call logs from our systems and our providers' systems after 30 days. Email summaries already delivered to a business stay in that business's inbox under its control.
Website server logs are deleted after 14 days.
Your choices
You can ask us what call information we hold about you, or ask us to delete it sooner, by emailing hello@skepsysai.com. Please include the phone number you called from and the business you called, so we can find the call.
For anything life-threatening, please call 911. Our receptionists are not an emergency service.
Children
Our service is meant for businesses and adults. We don't knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we'll update this page and the effective date above.
Contact
Skepsys LLC
hello@skepsysai.com